How can I contact Bedrock?

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Bedrock's award-winning customer service is always available when you need it.

Use our Support Hub

If you’re in need of help and support, the Support Hub is available 24/7. It is filled with how-to guides and step-by-step walkthroughs to help you solve any queries you may have.

Jump into Live Chat

Prefer to speak to someone quickly? Use the live chat button located in the bottom-left corner of the Bedrock website. On the live chat, you can chat to our Customer Support Team directly, or quickly search for articles on the Support Hub.

To chat to the Customer Support Team, click on the Live Chat button, and then select ‘Bedrock Support’ under ‘Your Chats.’ Type your question, and our team will get back to you as soon as possible.

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To quickly search for articles on the Support Hub, click on the Live Chat button, and then search for articles in the search bar at the top.

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Speak to our School Support Team

If you can’t find what you need in the Support Hub, you can get in contact with our School Support Team directly between 8am-5pm, Mon-Fri.

Speak to our Teaching and Learning Team

If you’d like to discuss implementation, impact or would like to hear how other schools use Bedrock Learning, our team of teachers is on hand. You can get in touch with them directly between 8am-5pm, Mon-Fri.

Find us on social media

You can also get in contact with us on social media. We monitor these channels between 8am-5pm, Mon-Fri.

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